Video Enabling The Hospitality Industry For Greater Customer Loyalty

Video Enabled Business Process (VEBP) is a way of integrating video into all core business processes for enabling rich interaction and elevated engagement among users. Competition is getting tougher every day. Business lines are trying to hit the bull’s eyes – Customer Satisfaction. Customer satisfaction is the key to achieve growth in the competitive business environment.This is all the more important for the companies in the hospitality industry having footholds rested upon the ‘happy customer’ experience. Customers are changing and so are their demands. Businesses need a complete digitization of…

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